TERMS OF USE

Novera Solutions Pty Ltd

1. ABOUT US

These Terms govern your purchase and participation in online courses, training programs, masterclasses, memberships, and associated digital materials (“Programs”) provided by Novera Solutions Pty Ltd (ABN 88 694 468 338) (“Novera Solutions”, “we”, “us”, “our”).

By visiting our site and/or purchasing something from us, you engage in our “Service(s)” and agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. DEFINITIONS

Program means any online course, structured learning program, recorded training, membership portal, digital resource library, templates, downloadable materials, or related content made available via our website or learning platform.

Consumer has the meaning given in the Australian Consumer Law.

3. GENERAL CONDITIONS

With the exception of credit card information which is always encrypted during transfer over networks, you understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product/program at any time. 

4. PRIVACY

Novera Solutions Pty Ltd respects your privacy and will endeavour to take all necessary steps to ensure that personal information supplied to us will be protected. Please refer to our Privacy Policy for further details.

5. PROGRAM ACCESS

5.1 Access Period

Unless otherwise stated at the time of purchase:

We may discontinue a Program where reasonably necessary, including where content becomes outdated or commercially unviable. Where access was advertised for a fixed term, discontinuation will not occur within that term except where required by law or for serious misuse.

5.2 Account Responsibility

You must:

We may suspend access where account sharing or misuse is reasonably suspected.

You must:

6. LICENCE AND INTELLECTUAL PROPERTY

Upon payment, you are granted a:

licence to access and use the Program for your personal or internal business use only.

You must not:

All content, materials, branding, templates, and documentation remains owned by Novera Solutions or its licensors and are protected by Australian and international intellectual property laws.

Nothing in these Terms transfers ownership of intellectual property to you.

7. PAYMENTS

All prices:

Payment must be made in full before access to Digital Products is provided.

We may refuse or cancel an order where reasonably necessary, including where:

If we cancel an order after payment has been processed, we will refund the amount paid.

8. REFUNDS

Due to the immediate access to digital content provided upon enrolment, we do not provide refunds for:

However, nothing in this clause excludes your rights under the Australian Consumer Law.

If a Program has a major failure under the Australian Consumer Law, you are entitled to remedies as outlined below.

If you believe a Digital Product has a major failure, please contact us at [email protected] with details of the issue.

9. AUSTRALIAN CONSUMER LAW

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

10. PROGRAM CONTENT DISCLAIMER

Programs are provided for educational and informational purposes only.

We do not guarantee:

You are responsible for how you implement the information provided.

This clause does not limit your rights under the Australian Consumer Law.

Certain content, products and Services available may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you transact. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Occasionally there may be information on our site or in the program that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the program or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

11. LIVE SESSIONS AND COMMUNITY FEATURES

Where a Program includes:

you agree to engage respectfully and lawfully.

We may remove content or suspend participation where conduct is abusive, defamatory, unlawful, or disruptive.

Removal from a community feature does not automatically entitle you to a refund unless required under the Australian Consumer Law.

Except for information covered by our Privacy Policy, any material or information submitted and/or posted on the Website, including testimonials (collectively „User Submissions‟), will be considered as having been voluntarily submitted for use by Novera Solutions Pty Ltd and as non-confidential and non-proprietary information.

Subject to its legal obligations with respect to privacy, Novera Solutions Pty Ltd is free to copy, disclose, distribute or otherwise use User Submissions on the Website and otherwise in its sole discretion, whether for commercial or non-commercial purposes and without liability or compensation to any person or entity.

12. TECHNICAL REQUIREMENTS

You are responsible for ensuring:

We are not responsible for access issues caused by your hardware, software, or internet service provider.

While we take reasonable care to ensure Digital Products function as described, we do not guarantee:

This clause is subject to your rights under the Australian Consumer Law.

13. PLATFORM AVAILABILITY

Programs may be delivered via third-party platforms.

We are not liable for temporary outages or interruptions beyond our reasonable control. Where prolonged disruption occurs, we will take reasonable steps to restore access or provide alternative delivery.

14. TERMINATION

We may suspend or terminate your access where:

Where reasonable, we will provide notice and an opportunity to remedy the breach.

Termination does not affect accrued rights or payment obligations.

15. LIMITATION OF LIABILITY

To the extent permitted by law:

(a) Our liability for breach of a consumer guarantee is limited, at our option, to:

(b) We are not liable for:

except where such liability cannot lawfully be excluded.

This clause does not exclude liability that cannot be excluded under law.

16. VARIATION

You can review the most current version of the Terms of Use at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Program following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

17. FORCE MAJEURE

We are not liable for delay or failure to perform obligations where such delay or failure results from events beyond our reasonable control.

18. GOVERNING LAW

These Terms are governed by the laws of the Australian Capital Territory and the Commonwealth of Australia.

You submit to the exclusive jurisdiction of the courts of the Australian Capital Territory and the Federal Courts of Australia.

19. SEVERABILITY

In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

20. CONTACT

Novera Solutions Pty Ltd
Website: www.noverasolutions.com.au
Email: [email protected]